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Dame Ellen Pinsent School

Dame Ellen Pinsent School

Birmingham Support for Families

Birmingham Children’s Partnership - Resources

In response to the coronavirus the Partnership has accelerated work that will make the biggest difference to children and families.

Covid-19 Early Help

Families have told us about the many challenges they face as a result of the Coronavirus. So partner services across Birmingham are grouping together to support families who are asking for help in each locality.

Community, voluntary and faith sectors, health, family support, social work, police, schools, further education, nurseries, children’s centres, health visitors and GPs are all coordinating local help. This is being delivered in ten localities in the city: Edgbaston, Erdington, Hall Green, Hodge Hill, Ladywood, Northfield, Perry Barr, Selly Oak, Sutton Coldfield and Yardley.

In each locality, agencies, and services can get more help for families through:

  1. a range of resources and support across the city – see the mind map below
  2. support from voluntary, community and faith groups.
  3. advice and guidance through telephone support in each locality.
  4. partners are working together to contact more families that are asking for help, to make sure they have what they need to cope during the Coronavirus restrictions.

Note that all support will observe social distancing rules whilst restrictions are in place from central government.

Across the city there is more early help for families:

1.Emergency response hub for vulnerable citizens provided by Birmingham City Council on 0121 303 1116 or

2.Parent Link Contact Line for advice and guidance on 0121 303 8461, support for carers on 0333 006 9711, and the Covid-19 Council helpline 0121 303 1116 for other support such as food supplies, essentials, medication and social contact. for mental health support for young people aged 11 to 25. The Pause service for young people’s emotional wellbeing is now accessed by telephone on 0207 841 4470. And mental health support for adults is through 0121 262 3555.

4.Free School Meal voucher scheme for supermarkets — these are emailed to parents or available from schools.

5.Local offer for families including for children with special educational needs at

6.Birmingham and Solihull Women’s Aid for domestic abuse, telephone 0808 800 0028.

7.Local advice and guidance on Coronavirus is available from